Shipping policy
Shipping & Digital Delivery Policy
Thank you for shopping at Vezalyashop!
Digital Products Only (No Physical Shipping): All products available on our store (including PNG graphic designs, cliparts, and editable Canva templates) are 100% digital downloads. No physical items will be packaged or shipped to your address.
Instant Access & Delivery:
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Immediate Download: Once your payment is successfully processed, you will receive instant access to your files on the order confirmation page.
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Email Confirmation: A download link will also be sent automatically to the email address you provided at checkout. Please ensure your email address is spelled correctly.
Shipping Fees: Since all items are delivered electronically, there are no shipping charges or hidden delivery fees applied to your order.
Troubleshooting Downloads: If you do not receive your download email within a few minutes of purchase:
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Check your Spam / Junk or Promotions folder.
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If you still cannot access your files or if a link is not working, please contact us at vezalyashop@gmail.com with your order number, and we will assist you within 24–48 hours.